Shipping policy

We aim to process confirmed orders promptly and provide tracking details whenever available.

Order Processing

  • Orders are normally processed within [1–3] business days after payment confirmation.

  • Orders placed on weekends or public holidays may be processed on the next business day.

  • Custom, pre-order or limited-edition orders may require additional processing time, which will be communicated separately.

Delivery

  • Estimated delivery within India: [INSERT DELIVERY WINDOW, e.g. 3–7 BUSINESS DAYS], subject to the destination and courier network.

  • Remote locations may require additional time.

  • Delivery estimates are indicative and are not guaranteed dates.

  • Tracking information will be shared through the contact details provided at checkout whenever available.

Shipping Charges

Shipping charges, if any, will be displayed at checkout before payment. ZAVOURÉ may offer free shipping on selected products, campaigns or order values.

Delivery Issues

  • Customers should provide an accurate delivery address and active contact number.

  • If a parcel appears damaged on arrival, customers should photograph the package before opening it and contact support promptly.

  • For lost, delayed or incorrectly delivered shipments, customers should contact ZAVOURÉ so that the courier investigation can be initiated.