Terms and Conditions
Welcome to ZAVOURÉ. These Terms & Conditions (“Terms”) govern your access to and use of the ZAVOURÉ website, products, and services. By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms. If you do not agree, please do not use the website.
ABOUT ZAVOURÉ
ZAVOURÉ is a premium watch and lifestyle brand offering thoughtfully designed timepieces and related products (“Products”) through its official website and authorized sales channels.
Throughout these Terms:
“We”, “Us”, “Our” refers to ZAVOURÉ
“You”, “User”, “Customer” refers to any person accessing or using the website
ELIGIBILITY TO USE THE WEBSITE
By using this website, you confirm that:
- You are at least 18 years of age, or accessing under parental/guardian supervision
- You are legally capable of entering into a binding contract
- The information you provide is accurate, complete, and current
ZAVOURÉ reserves the right to refuse service, terminate accounts, or cancel orders at its discretion.
USE OF WEBSITE & INTELLECTUAL PROPERTY
All content on this website, including but not limited to:
- Logos
- Brand names
- Product designs
- Images, videos, graphics
- Text, descriptions, and layouts are the exclusive intellectual property of ZAVOURÉ and are protected under applicable copyright, trademark, and design laws.
You may not:
- Copy, reproduce, modify, distribute, or exploit any content
- Use ZAVOURÉ branding without written permission
- Use the website for unlawful or unauthorized purposes
PRODUCT INFORMATION & AVAILABILITY
We make every effort to display Products accurately. However:
- Colors may vary due to screen/display differences
- Product dimensions, finishes, or details may slightly vary
- Images are for representation purposes only
All Products are subject to availability. ZAVOURÉ reserves the right to:
- Modify or discontinue Products without notice
- Limit quantities per order
- Cancel orders if a Product is unavailable
PRICING & PAYMENTS
Pricing
- All prices are listed in the applicable currency and may be inclusive or exclusive of taxes, as stated
- Prices are subject to change without prior notice
Payment
We accept payments through authorized third-party payment gateways. By placing an order, you agree that:
- You are authorized to use the selected payment method
- All payment details provided are valid and accurate
ZAVOURÉ does not store or process card details directly and is not responsible for payment gateway errors or delays.
ORDER CONFIRMATION & CANCELLATION
An order is confirmed only after successful payment and confirmation email
ZAVOURÉ reserves the right to cancel orders due to:
- Pricing errors
- Suspected fraud
- Stock unavailability
- Incomplete or incorrect customer details
If your order is cancelled after payment, a refund will be processed as per our Refund Policy.
SHIPPING & DELIVERY
Delivery timelines are estimates and may vary due to logistics, location, or unforeseen circumstances
ZAVOURÉ is not responsible for delays caused by courier partners, customs, weather, or force majeure events
Risk of loss passes to the customer upon delivery.
RETURNS, EXCHANGES & REFUNDS
Returns, exchanges, and refunds are governed by our Return & Refund Policy, available on the website.
General conditions:
- Products must be unused, unworn, and in original packaging
- Proof of purchase is mandatory
- Certain products may be non-returnable for hygiene or promotional reasons
ZAVOURÉ reserves the right to reject returns that do not meet policy conditions.
WARRANTY & REPAIRS
ZAVOURÉ watches may carry a limited warranty as specified on the product page or warranty card.
The warranty does not cover:
- Normal wear and tear
- Damage due to misuse, impact, water exposure beyond rating
- Unauthorized repairs or modifications
Warranty claims must be supported with proof of purchase.
USER ACCOUNTS
If you create an account on the website:
- You are responsible for maintaining confidentiality of login details
- You agree to notify us immediately of unauthorized access
- ZAVOURÉ is not liable for losses due to account misuse
We reserve the right to suspend or terminate accounts at our discretion.
USER CONTENT & REVIEWS
By submitting reviews, comments, or other content:
- You grant ZAVOURÉ a non-exclusive, royalty-free right to use, reproduce, and publish such content
- You confirm that the content does not violate third-party rights or laws
ZAVOURÉ may remove content deemed inappropriate, misleading, or offensive.
LIMITATION OF LIABILITY
To the fullest extent permitted by law:
- ZAVOURÉ shall not be liable for indirect, incidental, or consequential damages
- Our total liability shall not exceed the amount paid for the Product
Use of the website and Products is at your own risk.
INDEMNIFICATION
You agree to indemnify and hold harmless ZAVOURÉ, its directors, employees, and partners from any claims arising from:
- Your misuse of the website
- Violation of these Terms
- Infringement of third-party rights
THIRD-PARTY LINKS
The website may contain links to third-party websites. ZAVOURÉ:
- Does not control or endorse third-party content
- Is not responsible for third-party policies or practices
Accessing such links is at your own discretion.
PRIVACY
Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.
FORCE MAJEURE
ZAVOURÉ shall not be liable for failure to perform obligations due to events beyond reasonable control, including but not limited to:
- Natural disasters
- Government actions
- Supply chain disruptions
- Technical failures
GOVERNING LAW & JURISDICTION
These Terms shall be governed by and interpreted in accordance with the laws of India.
All disputes shall be subject to the exclusive jurisdiction of courts located in Karnataka.
CHANGES TO TERMS
ZAVOURÉ reserves the right to update or modify these Terms at any time without prior notice. Continued use of the website constitutes acceptance of revised Terms.
CONTACT INFORMATION
For any questions or concerns regarding these Terms, please contact:
Email: ZAVOURE.INDIA@GMAIL.COM
Brand: ZAVOURÉ