PRIVACY POLICY
At ZAVOURÉ, we value your trust. This Privacy Policy explains how we collect, use, store, protect, and disclose your personal information when you visit, make a purchase from our website, or interact with our services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
Last Updated: 01 February 2026
1. WHO WE ARE
ZAVOURÉ is a premium watch and lifestyle brand operating through its official website and authorized sales channels.
Throughout this Policy:
- “ZAVOURÉ”, “We”, “Us”, “Our” refer to the brand
- “You”, “User”, “Customer” refer to any individual using our website or services
2. INFORMATION WE COLLECT
2.1 Personal Information
We may collect:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Order and transaction history
- Account login details (if you create an account)
Payment Information:
Payments are processed securely by certified third-party payment gateways. ZAVOURÉ does not store your complete card, UPI, or banking credentials.
2.2 Automatically Collected Information
We automatically collect:
- IP address
- Device and browser type
- Pages visited, time spent
- Referring URLs
- Cookies, pixels, and usage data
2.3 Information from Third Parties
We may receive data from:
- Payment processors
- Shipping/logistics partners
- Advertising platforms (e.g., Meta/Google)
- Analytics providers
3. HOW WE USE YOUR INFORMATION
We use your data to:
- Process and deliver orders
- Provide order updates and support
- Improve website performance and user experience
- Personalize content and recommendations
- Run advertising and remarketing campaigns
- Prevent fraud and misuse
- Comply with legal obligations
4. LEGAL BASIS FOR PROCESSING (GDPR PRINCIPLES)
We process personal data based on:
- Your consent
- Contractual necessity
- Legal obligations
- Legitimate business interests
You may withdraw consent anytime.
5. COOKIES, PIXELS & TRACKING TECHNOLOGIES
We use cookies, Meta Pixel, Google Analytics, and similar technologies to:
- Understand user behavior
- Measure ad performance
- Improve marketing effectiveness
- Enhance site functionality
You can manage cookie preferences through your browser.
6. SHARING OF INFORMATION
We never sell your data.
We may share information with:
- Payment gateways
- Courier/logistics providers
- Hosting and IT partners
- Marketing & analytics platforms
- Government/legal authorities when required
All partners are obligated to maintain confidentiality.
7. DATA SECURITY
We implement:
- SSL encryption
- Secure hosting infrastructure
- Access control and monitoring
However, no system is 100% secure.
8. DATA RETENTION
We retain data only as long as necessary for:
- Order fulfillment
- Legal compliance
- Dispute resolution
Afterward, data is deleted or anonymized.
9. YOUR RIGHTS
You can request:
- Access to your data
- Corrections
- Deletion
- Marketing opt-out
- Data portability (where applicable)
Email us to exercise these rights.
10. MARKETING COMMUNICATIONS
With consent, we may send promotional emails and offers. You can unsubscribe anytime.
11. CHILDREN’S PRIVACY
Not intended for users under 18. We do not knowingly collect children’s data.
12. INTERNATIONAL DATA TRANSFERS
Your data may be processed outside your country with appropriate safeguards.
13. THIRD-PARTY LINKS
We are not responsible for third-party websites linked from our site.
14. DO NOT TRACK SIGNALS
Our website does not currently respond to “Do Not Track” browser signals due to the use of standard analytics and advertising tools.
15. CHANGES TO THIS POLICY
We may update this policy. Continued use means acceptance.
16. GRIEVANCE OFFICER & CONTACT DETAILS
As per the Information Technology Act, 2000 (India):
Email: support@zavoure.com
Brand: ZAVOURÉ
We respond within a reasonable timeframe.
17. CONSENT
By using our website, you consent to this Privacy Policy.